Get the Zappos Family 2009 Culture Book for FREE!

I’ve been a long time fan, fan-atic of Tony and the crew at Zappos and what they have achieved, the way they have built such an amazing company with such a heavy client focused organization.

Now to over deliver once again they’re giving anyone an opportunity to get a copy of their new culture book for free.

I highly recommend it and I’m sure you will get some real gems that you can use in your own business, things that you can do to improve the quality of your customer service and ultimately get more happy clients and sales.

Click here to check it out now. Just fill out the form and they will send you the book! I did say in my email out that there’s no strings attached. The only ‘string’ as such is that you have to fill the form out – otherwise where the heck are they going to send the book to? So I don’t really call that a ‘string’ more of a trade. Yes, I’m sure they will email you after letting you know about what they do etc. If you don’t like their emails OPT-OUT.

You’ll also notice they’re running a very healthy membership site. So you can get some great tips and ideas from them about that too.

If you’ve been to one of the Zappos workshops or tours please leave a comment blow and let us know what you thought…

If you’re not using Extreme Member for email marketing maybe you’ve got the Starter account and you’re quite happy plodding along without worrying about using the Email side of things now or in the near future. You ‘may’ want to turn off the forced double optin. (more…)

I often marvel at just how persistent a 3 year old can be when there’s something they really want (our youngest is now 3 and very persistent!!). Whether it be not going to bed, wanting a lolly, a toy or whatever if it’s something they want they’ll crawl over broken glass or walk through fire just about to get it and in the process come up with some pretty creative justifications for it.

To be successful in business, sales, marketing or as an entrepreneur we need this same kind of determination. There are set backs from time to time, hiccups or other obstacles.

When it comes to thinking about your own business, goals and what you’re trying to achieve are you like the little persistent kid or are you like the person who runs and hides under your bed when work is involved or when there is the first sign of a challenge.

There’s never been a better time to be successful online. Let that little 3 year old persistence come alive combined with good business principles to see you reach your goals! it’s time to fly.

Have you ever got frustrated because WordPress seems to have a mind of it’s own when you’re formatting your fonts in Visual Mode?

You think it looks good when editing it and then you check the page or post and for some weird reason WordPress has decided to do some funky stuff to make it look really bad!? If this is you then you MUST watch the video below. I’ll show you how to edit like a Pro!

The real beauty about this is it’s soooooooo EASY even my 94 year old Granny can do it!!

Ready to get started?

Please leave a comment below….

Hi there guys and gals, this is just a real quick one that affects EVERYONE not just EM clients who use Email Marketing.

AOL very recently purged a huge number of their outdated email addresses.  This means that if you send mail to AOL you are probably experiencing an increase in bounces from AOL.

This will obviously be only temporary, as hard bounced email addresses are automatically ‘not eligible to receive email’ on the Extreme Member system which is great for our clients

Have a fantastic day.
Shane

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We’ve been working hard over the last few weeks on some very cool new features and improvements for you. Check them out and let us know if you have any questions or other suggestions. (more…)

The key to customer retentions is good customer service and value. This is as true for a membership website as it is for any other area that you may be operating in. However, the definition of good customer service is understandably different for different industries and sectors. (more…)